HOW CAN WE HELP YOU?
If you can’t find what you’re looking here you can contact our Customers Service Representatives. We’re always here to help you in all your printing needs.
DO YOU OFFER HARD COPY PROOFS?
Anvy Digital offers hard copy proofs which show reasonable likeness to the final printed pieces. Such proofs are recommended for color-critical art and must be requested when the print order is made. Hard copy proofs are printed on a substrate different from the actual paper type and while it’s main purpose is to show color, variations may occur depending on the finish selected (AQ, matte, UV) for the final print job. We do not offer hard copy proofs for art that would be printed on uncoated paper.
CAN YOU SHIP OUR PRODUCT?
Yes, we transport nearly everything on our location over Canada. Your shipping charges will be calculated once you check out, and shift based on your location and how rapidly you wish your order.
CAN I SEND MY FILE TO REVIEW WITHOUT MAKING A PURCHASE?
You sure can. Just send us your files. We do a free technical review of your file before you even place your order. You’ll have better peace of mind knowing that your file is ok before you pay. We are proud of our great service and encourage you to experience it. We will send a press-ready PDF proof for you to review with notes from our expert prepress technicians for your consideration. When you are ready to place the order, simply let us know and we will definitely start the process of printing them.
WHAT CAN I CHECK ON MY ELECTRONIC PDF PROOF?
The press-ready PDF proof that is sent for your review and approval is the final opportunity for you to check the layout, bleeds, crops and final text. It is by no means an accurate color reproduction of your final printed piece. If your file is color-critical, you may order a hard copy proof. We will upload a press-ready PDF proof for your to review with notes from our expert prepress technicians for your consideration. When you are ready to place the order, simply let us know and we will definitely start the process of printing them.
HOW DO I SEND FILES?
1: Upload your file with your order
2. Email at info@wp.gotoprint.ca
WHAT'S THE BEST FILE FORMAT TO USE?
The most important is to make sure you’re selecting the right file type for a better printing result. In most cases, PDF files are best for text documents and PNG & TIFF file types are best for images.
For more information you can contact our Customer Service Representative.
Resolution refers to the number of colored dots or pixels that make up an image. It is commonly expressed in dpi or dots per inch. Resolution Rules-of-thumb:
- The higher the dpi, the greater the resolution, the better the image quality. But don’t go overboard. Higher resolution images create larger file size.
- Image resolution is directly and inversely proportional to an image’s physical size. When you increase the resolution of an image, reduce its size. When you enlarge an image, lower the resolution. Otherwise, the image will print poorly.
- For printed images, the ideal resolution is 300 dpi for images and 400 dpi for text at the final printed size.
Here is a chart to help you determine the proper dimensions of your image at your desired print size and in the recommended resolution of 300 dpi.
| PRINTED SIZE | MIN. IMAGE DIMENSIONS | IMAGE RESOLUTION |
|
2” x 1.60”
|
640 x 480 pixels
|
300 dpi
|
|
2″ x 2″
|
600 x 600 pixels
|
300 dpi
|
|
2.67” x 2”
|
800 x 600 pixels
|
300 dpi
|
|
2″ x 3″
|
400 x 600 pixels
|
300 dpi
|
|
3.41″ x 2.56″
|
1024 x 768 pixels
|
300 dpi
|
|
4.27″ x 3.20
|
1280 x 960 pixels
|
300 dpi
|
|
4” x 4”
|
1200 x 1200 pixels
|
300 dpi
|
|
4″ x 6″
|
800 x 600 pixels
|
300 dpi
|
|
5.33″ x 4.00″
|
1600 x 1200 pixels
|
300 dpi
|
|
5″ x 7″
|
1000 x 1400 pixels
|
300 dpi
|
|
8” x 5.33”
|
2400 x 1600 pixels
|
300 dpi
|
|
8″ x 10″
|
1600 x 2000 pixels
|
300 dpi
|
|
8.5” x 11”
|
2550 x 3300 pixels
|
300 dpi
|
More Helpful Tips:
- Your screen resolution doesn’t accurately reflect your image resolution because monitor displays usually have about 72 to 116 ppi. To view print resolution of your image, zoom in up to 300-400%.
- When taking pictures from a digital camera for your print project, it’s best to set up your camera to a highest resolution setting.
- Four-Color Process Printing uses the CMYK color mode. Convert RGB images to CMYK using graphics editing software such as Adobe Photoshop.
- Save your images in a lossless file format such as .tif and eps to maintain accuracy and quality.
